Sub-processors
Ambrose uses the sub-processors below to provide the service. Each is engaged under appropriate data-protection terms, and Customer Data stays scoped to the customer's own isolated workspace.
Last updated July 9, 2026.
| Sub-processor | Purpose | Location |
|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting, PostgreSQL database and Amazon S3 file storage, Amazon Bedrock (LLM inference), and Amazon Transcribe (call transcription). | United States |
| Anthropic | Model provider for Claude, accessed through Amazon Bedrock. | United States |
| Stripe | Billing and payment processing. | United States |
| Slack | Message delivery for the optional Slack integration. | United States |
Customer-connected integrations
When a customer connects their own tools — for example GoHighLevel, Twilio, or a Model Context Protocol (MCP) server — those services process data only at that customer's direction and under the customer's own agreement with them. They are not Ambrose sub-processors.
Protected health information
Protected health information only runs against model providers under a signed Business Associate Agreement. Ambrose does not send PHI to any sub-processor outside that list.
Changes
We may update this list as the service evolves; the “last updated” date above reflects the latest change. Questions? Contact us.